Atlanta Weight Loss and HRT, California Consumer Privacy Act (CCPA)

 Atlanta Weight Loss and HRT is committed to protecting the privacy of our customers. This California Consumer Privacy Act (CCPA) Compliance Statement provides information about your rights and our data handling practices in accordance with the CCPA. This statement applies solely to visitors, users, and others who reside in the State of California. 

1. Personal Information We Collect

We collect information that identifies, relates to, describes, or could be associated with a particular individual. In the last 12 months, we have collected the following categories of personal information:

• Identifiers: Name, postal address, email address, phone number, Social Security number, driver’s license number, or other similar identifiers.

• Personal Information Categories: Signature, payment information (credit or debit card numbers), health insurance information, and medical history.

• Protected Classification Characteristics: Gender, age, and medical conditions.

• Commercial Information: Records of products or services purchased, obtained, or considered.

• Internet Activity: Browsing history, search history, and interactions with our website.

• Geolocation Data: Physical location based on IP address or other technologies.

• Audio, Electronic, Visual Information: Call recordings for quality assurance purposes.

• Employment Information: Current or past job history, if provided during interactions with our service.

• Inferences: Preferences, characteristics, psychological trends, behaviors, and attitudes based on interactions with our services.

2. Sources of Personal Information

We obtain personal information from the following sources:

• Directly from You: Information you provide through forms, during consultations, via our website, or over the phone.

• Automatically Collected Information: Using cookies and other tracking technologies when you visit our website.

• Third-Party Sources: Health care providers, insurers, marketing partners, and public databases.

3. Use of Personal Information

We use the personal information we collect for the following business or commercial purposes:

• To provide our weight loss and hormone replacement therapy services.

• To communicate with you regarding appointments, services, and inquiries.

• To process payments and transactions.

• To personalize your experience and provide customized content and offers.

• To improve our services, website, and customer service.

• To conduct research, analysis, and develop new products and services.

• To comply with legal obligations and regulatory requirements.

• To protect against fraudulent or illegal activity.

• To facilitate a business transfer, such as a merger, acquisition, or sale of assets.

4. Sharing of Personal Information

We may share your personal information with the following categories of third parties:

• Service Providers: Companies that perform services on our behalf, such as payment processing, data analysis, marketing, and customer service.

• Affiliates: Our affiliates, as part of our business operations.

• Legal and Regulatory Authorities: To comply with legal obligations, respond to lawful requests, or protect our rights.

• Business Transfers: In connection with, or during negotiations of, any merger, sale of company assets, financing, or acquisition of all or part of our business.

We do not sell personal information to third parties.

5. Your Rights Under the CCPA

As a California resident, you have specific rights under the CCPA regarding your personal information:

• Right to Know: You have the right to request that we disclose the categories and specific pieces of personal information we have collected about you in the past 12 months.

• Right to Delete: You have the right to request that we delete any of your personal information we have collected, subject to certain exceptions.

• Right to Opt-Out: You have the right to opt-out of the sale of your personal information. However, we do not sell personal information.

• Right to Non-Discrimination: We will not discriminate against you for exercising any of your CCPA rights.

• Right to Correct: You have the right to request the correction of inaccurate personal information that we maintain about you.

• Right to Data Portability: You have the right to request a copy of your personal information in a readily usable format.

6. How to Exercise Your Rights

To exercise any of your CCPA rights, please submit a verifiable consumer request by:

• Emailing us at info@atlantaweightlossandhrt.com

• Calling us at (678) 653-3146

• Completing a request form available at [insert website link]

Only you, or someone legally authorized to act on your behalf, may make a verifiable consumer request related to your personal information. You may make a verifiable consumer request for your personal information twice within a 12-month period.

7. Verification Process

When you make a request, we will verify your identity by matching the information you provide with our records. Please ensure that the information you provide is accurate and complete to assist us in fulfilling your request.

8. Authorized Agent

If you wish to authorize another person to act on your behalf, you must provide a signed written permission and verify your identity with us. We may also require that you directly confirm with us that you have provided the authorized agent permission to submit the request.

9. Response Timing and Format

We will confirm receipt of your request within 10 business days and will respond substantively within 45 days. If we require more time (up to an additional 45 days), we will inform you of the reason and extension period in writing. Our response will be provided in a readily usable format, such as email or mail, and will cover the preceding 12-month period.

10. Updates to This Statement

We may update this CCPA Compliance Statement periodically. Any changes will be posted on our website, and the date of the latest revision will be indicated. We encourage you to review this statement regularly.

Contact Information

If you have any questions or concerns about this CCPA Compliance Statement or our privacy practices, please contact us at:

• Email: privacy@atlantaweightlossandhrt.com

• Phone: (678) 653-3146

• Address: P.O. Box 1163, Dacula, GA 30019